Latham Australia – Upgraded warranty terms for increased peace of mind

As a recipient of over 30 awards including numerous Australian Design Awards, great design and engineering are part of Latham DNA. Our obsession with compliance to industry standards, the use of premium quality components and rigorous quality control results in products renowned for their durability, reliability, and longevity.  

Latham Warranty 

Latham’s end-to-end control and oversight of procurement, manufacturing, and quality control results in the industry’s most reliable and high-performing products. Over our 70-year history, we have countless installations where Latham product life has extended well beyond normal operating expectations. A prime example is the Latham Asbrabronz Solid Brass Abrasive Stair Tread Nosings that were installed in Sydney’s largest suburban shopping venue, the Macquarie Centre, when it opened in 1981, that are still in place, functioning perfectly and looking great to this day. 

As a result of our complete confidence in the engineering quality of Latham products, our warranties do not have any vague wording or hidden fine print. They are simple and transparent, and in the very unlikely event of a claim, Latham will stand by its warranty commitments.   

The markets we serve are increasingly flooded with poor quality imports with undecipherable and unenforceable warranties. After consultation with our distributors, Latham will be extending its warranty terms. We are now proud to offer a written factory warranty of 5 years from date of shipment from Latham. A copy of the updated warranty certificate is available for review on request. The warranty remains simple and transparent and, like our products, completely reliable. 

A workshop not a warehouse; craftsmen not stock pickers 

Unlike most industry participants, Latham’s Sydney factory is a workshop, not a warehouse, and all products are made to order in Australia. A huge inventory of product componentry and in-house engineering and production provides tremendous manufacturing flexibility. We can configure and customise to accommodate the specific needs of customers. One Latham product line alone – the renowned X-Pansion Tile Strips – are available in 1,056 different configurations. 

Our depth of knowledge of industry standards and compliance, our technical skills and our manufacturing flexibility ensures that customers get the product, performance, and compliance certainty that they expect.     

It is no surprise that Latham is the preferred choice of architects and Latham products are installed in some of the world’s most prestigious buildings including the Sydney Opera House, Kuala Lumpur’s Petronas Towers, Singapore’s Changi Airport and The Art Gallery of NSW. 

To find out more about Latham products, please visit www.latham-australia.com. To talk to a Latham product expert, call 1300 LATHAM (528 426) or email sales@latham-australia.com.